Claims

Lodge an Insurance Claim with Broker Assistance

We help Rand-Pro clients lodge and chase claims with the insurer — as your broker, not the insurer itself. Use the form for non-urgent claims; phone us if you are still at the scene or need help today.

Urgent — still at the scene?

Call first. We can guide you while you wait for assistance.

Have ready (if you can)

  • Policy number (schedule or insurer app) — optional but speeds things up
  • Incident date, place, and what happened
  • Photos or a police case number for theft / hijacking — email them after you submit
  • Third-party details if anyone else was involved

What happens next

  1. You submit this form and get a claim reference.
  2. A claims specialist contacts you within one working day.
  3. We help lodge with your insurer and keep the process moving.

Not a Rand-Pro client yet? Request a quote first — we can still advise on next steps.

1. About the incident

Type, date, and a clear description help us act faster.

Incident type *

What happened, where, and what help do you need?

2. Your details

So we can reach you and match your policy.

On your policy schedule or insurer app. Skip if you do not have it — we can look it up.