Claims
Lodge an Insurance Claim with Broker Assistance
We help Rand-Pro clients lodge and chase claims with the insurer — as your broker, not the insurer itself. Use the form for non-urgent claims; phone us if you are still at the scene or need help today.
Urgent — still at the scene?
Call first. We can guide you while you wait for assistance.
Have ready (if you can)
- Policy number (schedule or insurer app) — optional but speeds things up
- Incident date, place, and what happened
- Photos or a police case number for theft / hijacking — email them after you submit
- Third-party details if anyone else was involved
What happens next
- You submit this form and get a claim reference.
- A claims specialist contacts you within one working day.
- We help lodge with your insurer and keep the process moving.
Not a Rand-Pro client yet? Request a quote first — we can still advise on next steps.